Shipping & Delivery
We are glad to bring our customers great value and service. That’s why we provide free shipping from our nearest warehouses overseas.
SHIPPING TO OVER 180 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-35 Business days|
|Central & South America||15-40 Business days|
|Asia||10-30 Business days|
|Africa||15-55 Business days|
*This doesn’t include our 2-5 day processing time.
*COVID 19 Pandemic can impact delivery time
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
COVID-19: Impact on Shipping
INTERNATIONAL SHIPPING STATUS
Although many packages are still arriving on a normal delivery timetable, there is potential that international packages may be delayed in transit.
Recent international package delays, we have seen have slowed delivery speed by 5 – 20 days, with some delays stretching up to 30 days.
Please note that as the COVID-19 situation develops, international delivery speed and availability is variable and subject to change quickly. As part of COVID-19 prevention measure, some countries have limited available shipping options or have halted inbound shipping altogether.
Due to the COVID-19 (Coronavirus) outbreak, government regulations may prevent us from shipping your order on time. We are working to implement contingency plans and will send your order as soon as possible.
We realise this will mean some customers will not receive their packages for certain events, so order earlier than estimate Shipping Times shown in timetable to avoid disappointment.
You will receive your packages when the pandemic is under control.
We apologise for any inconvenience, but ask you remain patient in these uncertain times
If you have any other questions, please contact us and we will do our best to help you out.